SoundSense Legal

Privacy Policy

Effective date: April 13, 2026

This Privacy Policy explains how SoundSense collects, uses, stores, and protects information when you visit our website, create an account, use training tools, or contact us through the platform.

1. Information We Collect

We may collect information you provide directly, including your name, email address, login credentials, profile details, messages, and other content you submit through the service.

We may also collect technical information automatically, such as IP address, browser type, device information, pages visited, session timestamps, and diagnostic logs needed to operate and secure the service.

2. How We Use Information

We use collected information to:

• provide, maintain, and improve the SoundSense website and related services;
• create and manage user accounts and subscriptions;
• respond to support requests and service communications;
• monitor abuse, fraud, unauthorized access, and other security risks;
• comply with legal obligations and enforce our platform rules.

3. Cookies and Similar Technologies

SoundSense may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and support core site functionality.

4. Sharing of Information

We do not sell your personal information. We may share information with service providers that support hosting, analytics, authentication, payments, or customer support, but only to the extent reasonably necessary for service operation.

We may also disclose information when required by law, to protect legitimate rights and safety, or in connection with a merger, acquisition, or asset transfer.

5. Data Retention

We retain personal information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal or security requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No storage or transmission method is completely secure, so absolute security cannot be guaranteed.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also request account deletion by contacting us.

8. Third-Party Services

The service may contain links to third-party websites or integrate third-party tools. We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

SoundSense is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Contact

For privacy-related questions, please contact us through the contact information provided on the main website.